Lash Retention 101 Online Course
Lash Retention 101 Online Course
Lash Retention 101 Online Course
Lash Retention 101 Online Course

Lash Retention 101 Online Course

Regular price $798.00 USD Sale price $399.00 USD Save $399.00 USD

227 in stock


To view the full Lash Retention 101 Course overview at LashJoy Academy, click here.

Lash Retention 101 comprises 45 expert technique and theory-based tutorials spread over 7 modules covering the A-Z of lash retention.

Facilitated by award-winning educator Joy Crossingham, this course has been created to assist Lash Stylists of all experience levels to understand (and master) the science of lash retention, which ultimately means Client Retention.

During the course, Joy draws on her 13+ years of experience to teach you what actually works, what doesn't, and how to troubleshoot like a professional so you're always in control no matter what the situation is!

No more jumping on lash forums asking questions like "Help! All my client's extensions fell out and I don't know why?" To then receive 200 comments of advice (all contradicting one another) from people you don't know before the thread turns nasty as they so often do on those forums.

No more giving out free refill after free refill when your products or techniques are not to blame for your client's poor retention.

After completing this course, you will know if a client's retention issues have been caused by you, by them, your products or something else?

Most importantly, you will know how to quickly correct it to prevent it from happening again and again and again!

Step 1) Select your preferred course payment method and proceed to checkout.

Step 2) You'll then receive a confirmation email with a link to complete your student enrolment form.

Step 3) Once your enrolment form has been submitted you'll be redirected to set up your direct debit payment plan. (if applicable)

If you have any questions about the enrolment process feel free to contact us via


By the completion of this course, you'll have a solid understanding of all of the factors that can affect your clients lash retention. Most importantly, you'll know how to troubleshoot when things go wrong to identify the true cause of your clients lash retention disaster so you can prevent it from happening again.

Course Introduction

  • Welcome message from Joy
  • Seeking correct information
  • What is lash retention?
  • Course overview

Module 1 - Client Preparation

  • Why preparation is key
  • Why do clients need to clean their lashes?
  • Will any cleanser do?
  • Free lash cleanser samples
  • Educating new clients before they arrive

Module 2 - Stylist Preparation

  • Arriving with clean lashes + more lashing time
  • How to prepare lashes using tape

Module 3 - Products

  • Understanding the importance of adhesive
  • How adhesive actually works
  • How professionals choose adhesive
  • Mixing adhesive: shaking vs vortex
  • How much adhesive to use for classic & volume application
  • When you need to break the rules
  • How to store your adhesive
  • Adhesive stock control
  • Lash retention disaster stories (and how to avoid them!)

Module 4 - Stylist Technique

  • Application speed - getting to the lash quicker
  • How fast setting is your adhesive?
  • The importance of having your eyesight tested regularly
  • Eyelash extension attachment techniques
  • Outdated application techniques to avoid
  • Knowing when to refresh your adhesive during an appointment
  • Tips for efficient refills to improve retention

Module 5 - Other Factors

  • How your client's hormones can affect lash retention
  • How season changes affect lash retention
  • How surgery can affect your clients lash retention

Module 6 - Troubleshooting Scenarios

  • Scenario 1 - What causes lashes to "flick off"?
  • Scenario 2 - What can cause your adhesive to thicken prematurely?
  • Scenario 3 - What can cause poor retention on one eye only?
  • Scenario 4 - What can cause a rapid loss of extensions?
  • Scenario 5 - Tips for persuading clients to clean their lashes
  • Scenario 6 - What can cause gaps in the lash line?
  • Scenario 7 - How to troubleshoot with clients

Module 7 - The Client Series

A series of tutorials designed to be shared with clients to assist with education.

  • Why you need to cleanse your lashes regularly
  • How to cleanse your lashes
  • How to prepare for your lash appointment
  • 5 simple aftercare tips to improve retention
  • 5 mistakes lash wearers make that can cause poor retention
  • Why you need lash refills
  • Makeup removers compatible with eyelash extensions

Exclusive Pricing On BookJoy Scheduling

The world's most joyful online scheduling system created specifically for the lash & beauty industry. Launching in 2021.

Certificate of Completion

Upon meeting the course requirements you will be issued with a “Certificate of Completion” by Joy Crossingham of LashJoy Academy.

Lifetime 20% Discount at LashJoy Store

You'll receive a Lifetime 20% Discount off your supplies purchased at LashJoy.
This benefit alone could save you thousands on your lash supplies each year.