This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Lash Retention 101 Online Course

$299.00 $601.00
5.0
Rated 5.0 out of 5 stars
49 Reviews

Master the Science of Lash Retention & Boost Your Client Retention.

Lash Retention 101 Online comprises 45 expert technique and theory-based tutorials spread over 7 modules covering the A-Z of lash retention.

Facilitated by award-winning educator Joy Crossingham, this course has been created to assist Lash Stylists of all experience levels to understand (and master) the science of lash retention, which ultimately means Client Retention.

During the course, Joy draws on her extensive experience to teach you what actually works, what doesn't, and how to troubleshoot like a professional so you're always in control no matter what the situation is!

No more jumping on lash forums asking questions like "Help! All my client's extensions fell out, and I don't know why?" To then receive 50 comments of advice (all contradicting one another) from people you don't know before the thread turns nasty as they often do on those forums.

No more giving out free refill after free refill when your products or techniques are not to blame for your client's poor retention.

After completing this course, you will know if a client's retention issues have been caused by you, by them, your products or something else.

Most importantly, you will know how to quickly correct it to prevent it from happening again and again and again!

Lash Retention 101 Online was created for:

  • Lash stylists who want a deeper understanding of what truly affects their client's lash retention.
  • Lash stylists who are tired of feeling forced into giving free refills for retention issues that aren't their fault, but they're unsure how to educate their clients correctly.
  • Lash stylists who want to improve their lash retention to see a boost in their client retention.

By completing this course, you'll have a rock-solid understanding of all the factors that can affect your client's lash retention.

Most importantly, you'll know how to troubleshoot when things go wrong to identify the true cause of your client's lash retention disaster so you can prevent it from happening again.

Here's a look at what's covered:

Course Introduction

  • Welcome message from Joy
  • Seeking correct information
  • What is lash retention?
  • Course Overview

Module 1 - Client Preparation

  • Why preparation is key
  • Why do clients need to clean their lashes?
  • Will any cleanser do?
  • Free lash cleanser samples
  • Educating new clients before they arrive

Module 2 - Stylist Preparation

  • Arriving with clean lashes + more lashing time
  • How to prepare lashes using tape

Module 3 - Products

  • Understanding the importance of adhesive
  • How adhesive actually works
  • How the professionals choose adhesive
  • Mixing adhesive: shaking vs vortex
  • How much adhesive to use for classic & volume application
  • When you need to break the rules
  • How to store your adhesive
  • Adhesive stock control
  • Lash retention disaster stories (and how to avoid them!)

Module 4 - Stylist Technique

  • Application speed - getting to the lash quicker
  • How fast setting is your adhesive?
  • The importance of having your eyesight tested regularly
  • Eyelash extension attachment techniques
  • Outdated application techniques to avoid
  • Knowing when to refresh your adhesive during an appointment
  • Tips for efficient refills to improve retention

Module 5 - Other Factors

  • How your client's hormones can affect lash retention
  • How season changes affect lash retention
  • How surgery can affect your client's lash retention

Module 6 - Troubleshooting Scenarios

  • Scenario 1 - What causes lashes to "flick off"?
  • Scenario 2 - What can cause your adhesive to thicken prematurely?
  • Scenario 3 - What can cause poor retention for one eye only?
  • Scenario 4 - What can cause a rapid loss of extensions?
  • Scenario 5 - Tips for persuading clients to clean their lashes
  • Scenario 6 - What can cause gaps in the lash line?
  • Scenario 7 - How to troubleshoot with clients

Module 7 - The Client Series

  • Why you need to cleanse your lashes regularly
  • How to cleanse your lashes
  • How to prepare for your lash appointment
  • 5 simple aftercare tips to improve retention
  • 5 mistakes lash wearers make that can cause poor retention
  • Why you need lash refills
  • Makeup removers compatible with eyelash extensions

In addition to lifetime access to the Lash Retention 101 Online Course, you will also receive the following:

  • Lifetime 20% Discount at LashJoy
  • Certificate Upon Successful Course Completion
  • Lifetime Access to Our Dedicated Support Team
  • Access to Private Facebook Group
  • Exclusive Pricing On Upcoming BookJoy

Flexible Payment Plans Available with Payright & TLC

Starting from $20 Per Week

Industry-Leading Education

LashJoy Academy Crowned Winner of the ABIA "Educator of the Year - Organisation" Award

Student Focused Classes

In-Person Classes Limited to 6 Students for Optimum Interaction & Results

Exclusive Student Benefits

Lifetime 20% Product Discount, Starter Kits, Ongoing Support + Much More!

World-Class Training Academy

Want a Sneak Peek at Our Courses?

Comprehensive Stylist Starter Kits

Stocked with our most popular products.

What Our Students Say

5.0
Rated 5.0 out of 5 stars
Based on 49 reviews
Total 5 star reviews: 49 Total 4 star reviews: 0 Total 3 star reviews: 0 Total 2 star reviews: 0 Total 1 star reviews: 0
100%would recommend these products
ComprehensivenessRated 5.0 on a scale of 1 to 5
Educator's KnowledgeRated 5.0 on a scale of 1 to 5
Ongoing SupportRated 5.0 on a scale of 1 to 5
Overall ValueRated 5.0 on a scale of 1 to 5
Academy StandardRated 5.0 on a scale of 1 to 5
49 reviews
  • MS Profile picture for Mich S.google logo
    Mich S.
    Verified Reviewer
    2 Day Russian Volume Lash Course
    Reviewing
    2 Day Russian Volume Lash Course
    I recommend this product
    Age Range 35 - 44
    Experience Level 5+ years
    How did you first hear about LashJoy Academy? Instagram
    Standout Features Expert educators, Friendly environment, Amazing facilities, Ongoing support, Lifetime 20% product discount
    Why you chose LashJoy Academy Reputation, Proven results, Most comprehensive, Joy's Experience, Standard of work by students
    Rated 5 out of 5 stars
    3 weeks ago
    Incredible Experience

    Back in 2019, I attended Lash Joy's 2 Day Volume Lash Course. I travelled all the way from Canada to take the course and I am so thankful I did! Joy's training is thorough, inspiring and her technique, I still use to this day. Not only was the course itself life changing to my lash career, but the experience of meeting Joy has left a positive impact on my life. She really is Joy! I can't recommend this class enough, and I have attended many Master Lash classes over my almost 13 year long lash career- none have come close to Joy's teaching.

    ComprehensivenessRated 5.0 on a scale of 1 to 5
    Educator's KnowledgeRated 5.0 on a scale of 1 to 5
    Ongoing SupportRated 5.0 on a scale of 1 to 5
    Overall ValueRated 5.0 on a scale of 1 to 5
    Academy StandardRated 5.0 on a scale of 1 to 5
    L Profile picture for LashJoy
    LashJoy
    2 weeks ago

    Thank you for the beautiful and kind words, Michelle! I miss you! It was such an honour to have you attend my 2 Day Volume Lash Mastery Course; you brought such positive energy, and the work you produced was truly next-level AMAZING! I'm so happy you got so much value from your time with me. I hope to see you again one day, perhaps if I get myself over to Canada we can catch up and talk about lashes and life :)

    Joy x

  • RR Profile picture for Rohanna R.
    Rohanna R.
    Verified Reviewer
    Lash Stylist Online Course for Beginners
    Reviewing
    Lash Stylist Online Course for Beginners
    I recommend this product
    Age Range 35 - 44
    Experience Level 3-5 years
    How did you first hear about LashJoy Academy? Google
    Standout Features Expert educators, Ongoing support, Comprehensive course, I left feeling confident!, Supportive educators
    Why you chose LashJoy Academy Google reviews, Most comprehensive, Joy's Experience, Standard of LashJoy Academy, To learn from the best
    Rated 5 out of 5 stars
    3 weeks ago
    💯 % recommended

    After much research, I knew back then that this was the right course for me and the Academy was the only place I could learn from. Indept teaching , help throughout the course and knowledgeable mentorship I am forever grateful to this Academy 🙏

    ComprehensivenessRated 5.0 on a scale of 1 to 5
    Educator's KnowledgeRated 5.0 on a scale of 1 to 5
    Ongoing SupportRated 5.0 on a scale of 1 to 5
    Overall ValueRated 5.0 on a scale of 1 to 5
    Academy StandardRated 5.0 on a scale of 1 to 5
    L Profile picture for LashJoy
    LashJoy
    3 weeks ago

    Thank you for taking the time to leave us such a beautiful review, Rohanna! It really means a lot to us. It's been inspiring watching your business and skills in lash mastery grow over the years since attending your course with us back in 2018!

    LashJoy Team x

  • AM Profile picture for Angelita M.
    Angelita M.
    Verified Buyer
    5 Day Beginner Lash Course
    Reviewing
    5 Day Beginner Lash Course
    I recommend this product
    Age Range 18 - 24
    Experience Level Complete beginner
    How did you first hear about LashJoy Academy? Referred by a LashJoy student
    Standout Features Friendly environment, Best course I have ever taken!, Supportive educators, One-on-one attention, Amazing facilities
    Why you chose LashJoy Academy Word of mouth, To learn from the best, Standard of LashJoy Academy, Best value, Standard of work by students
    Rated 5 out of 5 stars
    3 weeks ago
    Amazing

    Loved this course. Joy is amazing! , she’s cares a lot about what she’s teaching. She makes it very easy to understand all the content and when showing us how to lash.

    ComprehensivenessRated 5.0 on a scale of 1 to 5
    Educator's KnowledgeRated 5.0 on a scale of 1 to 5
    Ongoing SupportRated 5.0 on a scale of 1 to 5
    Overall ValueRated 5.0 on a scale of 1 to 5
    Academy StandardRated 5.0 on a scale of 1 to 5
    L Profile picture for LashJoy
    LashJoy
    3 weeks ago

    Thank you so much for taking the time to leave such a kind review, Angelita! So happy to to hear you enjoyed your 5 days with me and got so much value from the course.

    Joy,
    LashJoy Team x

  • J
    Jasmine
    3 Day Russian Volume & Hybrid Lash Course
    Reviewing
    3 Day Russian Volume & Hybrid Lash Course
    I recommend this product
    Age Range 18 - 24
    Experience Level Complete beginner
    How did you first hear about LashJoy Academy? Google
    Standout Features Amazing facilities, Expert educators, Friendly environment, Small classes, One-on-one attention
    Why you chose LashJoy Academy Variety of courses, Standard of LashJoy Academy, To learn from the best, Joy's Experience, Professional company
    Rated 5 out of 5 stars
    7 months ago
    1st class training

    I absolutely loved this course would 10/10 recommend, Joy and her team are super supportive and go above and beyond with the training and kit provided to continue lashing once you have finished the course

    ComprehensivenessRated 5.0 on a scale of 1 to 5
    Educator's KnowledgeRated 5.0 on a scale of 1 to 5
    Ongoing SupportRated 5.0 on a scale of 1 to 5
    Overall ValueRated 5.0 on a scale of 1 to 5
    Academy StandardRated 5.0 on a scale of 1 to 5
    L Profile picture for LashJoy
    LashJoy
    7 months ago

    Thank you so much for attending our 3 day training, Jasmine! It was a pleasure having you in class and watching your progress! Looking forward to seeing your beautiful volume & hybrid sets on the gram!

    LashJoy Team x

  • Y
    Yuki
    Verified Reviewer
    2 Day Lash Lift & Tint Masterclass
    Reviewing
    2 Day Lash Lift & Tint Masterclass
    I recommend this product
    Age Range 18 - 24
    Experience Level Complete beginner
    How did you first hear about LashJoy Academy? Google
    Standout Features Expert educators, Amazing facilities, In-depth manual, Well organised, Supportive educators
    Why you chose LashJoy Academy Joy's Experience, Standard of LashJoy Academy, Standard of work by students, Professional company, Successful students
    Rated 5 out of 5 stars
    9 months ago
    Must do!

    The 1 Day Lash Lift course was so much fun. Joy taught us the steps, application and differences in eyelash rods to achieve different curls. Having 3 models in 1 day helped me improve and remember the steps really well. Thank you Joy!

    ComprehensivenessRated 5.0 on a scale of 1 to 5
    Educator's KnowledgeRated 5.0 on a scale of 1 to 5
    Ongoing SupportRated 5.0 on a scale of 1 to 5
    Overall ValueRated 5.0 on a scale of 1 to 5
    Academy StandardRated 5.0 on a scale of 1 to 5
    L Profile picture for LashJoy
    LashJoy
    9 months ago

    Thank you for your lovely review, Yuki! You did such amazing work at the Lash Lift Masterclass and should be super proud!

    LashJoy team x

Reviews LoadedReviews Added