Lash Retention 101 Online Course
Lash Retention 101 Online Course
Lash Retention 101 Online Course
Lash Retention 101 Online Course

Lash Retention 101 Online Course

Regular price $721.00 USD Save $-721.00 USD
236 in stock

or make 4 interest-free payments of $180.25 AUD* fortnightly with Afterpay More

*Australian Customers Only, Minimum Order $100AUD


Step 1) Select your preferred course payment method and proceed to checkout.

Step 2) You'll then receive a confirmation email with a link to complete your student enrolment form.

Step 3) Once your enrolment form has been submitted you'll be redirected to set up your direct debit payment plan. (if applicable)

If you have any questions about the enrolment process feel free to contact us via

This course has been created to help Lash Stylists of all experience levels get a solid understanding of all the factors that play a role in lash retention.

After completing this course, you will know if a client's retention issue has been caused by you, by them, your products or something else.

Lash Retention 101 comprises 45 expert technique and theory-based tutorials spread over 7 modules covering the A-Z of lash retention.

Facilitated by award-winning educator Joy Crossingham, this course has been created to assist Lash Stylists of all experience levels to understand (and master) the science of lash retention.

This course will teach you what works, what doesn't, and how to troubleshoot like a professional so you're always in control no matter what the situation is!

No more jumping on forums asking questions like "Help! All my client's extensions fell out and I don't know why?"

No more giving out free refill after free refill when your products or techniques are not to blame for your client's poor retention

After completing this course, you will know if a client's retention issue has been caused by you, by them, your products, or something else.

To view the full Lash Retention 101 Course overview at LashJoy Academy, click here.

By the completion of this course, you'll have a solid understanding of all of the factors that can affect your clients lash retention. Most importantly, you'll know how to troubleshoot when things go wrong to identify the true cause of your clients lash retention disaster so you can prevent it from happening again.

Course Introduction

  • Welcome message from Joy
  • Seeking correct information
  • What is lash retention?
  • Course overview

Module 1 - Client Preparation

  • Why preparation is key
  • Why do clients need to clean their lashes?
  • Will any cleanser do?
  • Free lash cleanser samples
  • Educating new clients before they arrive

Module 2 - Stylist Preparation

  • Arriving with clean lashes + more lashing time
  • How to prepare lashes using tape

Module 3 - Products

  • Understanding the importance of adhesive
  • How adhesive actually works
  • How professionals choose adhesive
  • Mixing adhesive: shaking vs vortex
  • How much adhesive to use for classic & volume application
  • When you need to break the rules
  • How to store your adhesive
  • Adhesive stock control
  • Lash retention disaster¬†stories (and how to avoid them!)

Module 4 - Stylist Technique

  • Application speed - getting to the lash quicker
  • How fast setting is your adhesive?
  • The importance of having your eyesight tested¬†regularly
  • Eyelash extension¬†attachment techniques
  • Outdated application techniques to avoid
  • Knowing when to refresh your adhesive during an appointment
  • Tips for efficient¬†refills to improve retention

Module 5 - Other Factors

  • How your client's hormones can affect lash retention
  • How season changes affect lash retention
  • How surgery can affect your clients lash retention

Module 6 - Troubleshooting Scenarios

  • Scenario 1 - What causes lashes to "flick off"?
  • Scenario 2 - What can cause your adhesive to thicken prematurely?
  • Scenario 3 - What can cause poor retention on one eye only?
  • Scenario 4 - What can cause a rapid loss of extensions?
  • Scenario 5 - Tips for persuading clients to clean their lashes
  • Scenario 6 - What can cause gaps in the lash line?
  • Scenario 7 - How to troubleshoot with clients

Module 7 - The Client Series

A series of tutorials designed to be shared with clients to assist with education.

  • Why you need to cleanse your lashes¬†regularly
  • How to cleanse your lashes
  • How to prepare for your lash appointment
  • 5 simple aftercare tips to improve retention
  • 5 mistakes lash wearers make that can cause poor retention
  • Why you need lash refills
  • Makeup removers compatible¬†with eyelash extensions

Exclusive Pricing On BookJoy Scheduling

The world's most joyful online scheduling system created specifically for the lash & beauty industry. Launching in 2020.

Certificate of Completion

Upon meeting the course requirements you will be issued with a ‚ÄúCertificate of Completion‚ÄĚ by Joy Crossingham of LashJoy Academy.

Lifetime 20% Discount at LashJoy Store

You'll receive a Lifetime 20% Discount off your supplies purchased at LashJoy. This benefit alone could save you thousands on your lash supplies each year. 

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